Physical symptoms
Clicking, grinding, beeping, burning smells, a drive that does not spin, or damage from a drop, fire or water are physical problems. Software cannot fix them, and trying can cause more damage.
The data is critical
If the data is irreplaceable – business records, photos, research – the safest route is professional diagnosis before any attempt.
DIY attempts have failed
If recovery software crashes, the drive becomes slower, or results are corrupted, stop. Repeated scanning stresses a weak drive.
What you can expect from us
A free diagnosis, an honest explanation of the chances, a clear quote, and work only after your approval.
Important: Switch the drive off if it makes unusual sounds. Stop using the drive immediately.