Common symptoms
- Disk not detected in BIOS or Windows
- Clicking, grinding or beeping sounds
- Very slow access or the computer freezing
- Files or folders suddenly missing or unreadable
Situations we can often help with
- Bad sectors and a weak drive
- Corrupted partition or file system
- Firmware or electronic board problems
- Drives damaged by a power surge
What to do right now
Important
- Switch the drive off if it makes unusual sounds
- Do not run CHKDSK or repair tools
- Do not open the drive – dust damages the platters
- Do not install recovery software on the same disk
Our diagnosis and recovery process
- Contact usCall or WhatsApp us and describe what happened. Stop using the device.
- Submit the deviceBring the device to us in Coimbatore or send it safely by courier.
- Free diagnosisWe examine the device and identify the fault and recoverable data.
- Quote & approvalYou receive a clear quote. Work begins only after you approve.
- RecoveryData is recovered using safe, read-only methods wherever possible.
- Verify & deliverYou check the recovered files, then we deliver them on new media.
Honest limitations
If the platter surface is badly scratched, or data has been overwritten, some or all files may not be recoverable. Repeated power-on of a failing drive increases the damage.
Questions about this service
My hard disk is clicking. Can data be recovered?
Often yes, but clicking usually indicates a head or mechanical fault. Switch it off immediately; every power-on can scratch the platters.
Will you need to open my hard disk?
Only if the fault requires it. Opening must be done in a controlled clean environment, which is why you should never open it yourself.