Common symptoms
- Photos deleted from a card or drive
- Videos will not play after recovery attempts
- Thumbnails visible but photos will not open
- Studio backup drive failed
Situations we can often help with
- Wedding and event photography cards
- Studio storage drives
- Family photos on old laptops and drives
- Drone and action camera footage
What to do right now
Important
- Stop shooting or copying to the card or drive
- Do not try many different free tools one after another
- Keep the original card – do not reuse it
- Tell us the camera model and file format
Our diagnosis and recovery process
- Contact usCall or WhatsApp us and describe what happened. Stop using the device.
- Submit the deviceBring the device to us in Coimbatore or send it safely by courier.
- Free diagnosisWe examine the device and identify the fault and recoverable data.
- Quote & approvalYou receive a clear quote. Work begins only after you approve.
- RecoveryData is recovered using safe, read-only methods wherever possible.
- Verify & deliverYou check the recovered files, then we deliver them on new media.
Honest limitations
Large video files are often fragmented, so some videos may recover partially or with damage. Overwritten photos cannot be recovered.
Questions about this service
Do you recover camera RAW files?
Yes, common RAW formats such as CR2, CR3, NEF and ARW are supported where data is recoverable.
Can a broken video be repaired?
In some cases. It depends on how much of the file is intact. We explain the options after diagnosis.