Common symptoms
- 'Card error' or 'Memory card not supported' in camera
- Card asks to be formatted on the computer
- Photos show as grey or broken thumbnails
- Card is detected but empty
Situations we can often help with
- Corrupted cards from cameras and drones
- Accidentally formatted cards
- Deleted photos and videos
- Physically cracked microSD cards
What to do right now
Important
- Remove the card and do not shoot more photos
- Do not format the card in the camera
- Keep the card in its case, away from heat
- Note the camera model used – it helps recovery
Our diagnosis and recovery process
- Contact usCall or WhatsApp us and describe what happened. Stop using the device.
- Submit the deviceBring the device to us in Coimbatore or send it safely by courier.
- Free diagnosisWe examine the device and identify the fault and recoverable data.
- Quote & approvalYou receive a clear quote. Work begins only after you approve.
- RecoveryData is recovered using safe, read-only methods wherever possible.
- Verify & deliverYou check the recovered files, then we deliver them on new media.
Honest limitations
If new photos have been taken after deletion or formatting, earlier files may be partly overwritten. Videos are more often fragmented and may recover partially.
Questions about this service
Can you recover wedding photos from a corrupted card?
Corrupted cards are a common case and recovery is often possible. Stop using the card and contact us quickly.
I formatted the card in my camera. Is it too late?
A quick in-camera format often leaves photos recoverable, as long as you have not shot new pictures on it.