Common symptoms
- 'Please insert a disk' or 0 bytes
- Asks to format or shows RAW
- Connector bent or broken
- Write-protected or files show strange names
Situations we can often help with
- Broken connector
- Controller failure
- File system corruption
- Accidental deletion or formatting
What to do right now
Important
- Do not format the drive
- Do not force a bent connector into a port
- Do not run repair tools that 'fix' errors
- Stop copying new files to it
Our diagnosis and recovery process
- Contact usCall or WhatsApp us and describe what happened. Stop using the device.
- Submit the deviceBring the device to us in Coimbatore or send it safely by courier.
- Free diagnosisWe examine the device and identify the fault and recoverable data.
- Quote & approvalYou receive a clear quote. Work begins only after you approve.
- RecoveryData is recovered using safe, read-only methods wherever possible.
- Verify & deliverYou check the recovered files, then we deliver them on new media.
Honest limitations
Some modern pen drives use a single monolithic chip; physical damage to it makes recovery very difficult or impossible.
Questions about this service
My pen drive shows 0 bytes. Is the data gone?
Not necessarily. This often indicates a controller problem while the data still exists on the memory chip.
Can a broken pen drive be recovered?
If the memory chip is intact, recovery is often possible. Diagnosis confirms this.